There are a lot of real estate agents out there to choose from. So what makes Lexi & Jordan Ostlund of RE/MAX Professionals stand out above the crowd? Customer care, knowledge, experience, & commitment.
Customer care - Customer service is the most important part of our business. Our mission is to provide every client a level of personal and professional service that gives them eager confidence to refer their friends, family members, and associates with real estate needs. This level of service can only be provided with outstanding communication. We communicate with our clients before, during, and after the transaction to ensure there are up to date and comfortable at every point. When everyone involved is on the same page there is a much greater chance for a successful and smooth transaction.
Knowledge - We know the market in our area and we study market trends to supply our clients with up to date and useful information. We produce a monthly report that breaks down the market into specific price points of what has happened in the past as well as where we feel the market is pointing in the future. This helps buyers and sellers make informed decisions. Lexi has earned the prestigious Certified Residential Specialist (CRS) designation and Jordan holds a Masters degree in business. This gives us a well rounded base that helps us to see many angles when helping our clients buy and sell their homes.
Experience - We have been in this business long enough to see the ups and downs. We have seen many situations and have been trained in dealing with many different types of negotiations. We have experience in all price ranges and have represented clients from the first time home buyer, to the empty nester looking to down size, to seasoned investors. We work hard to help sellers get their homes sold and to help buyers find a great home in their price point. We are involved in the community and have built a positive reputation in the community among our peers.
Commitment - We are committed to Gillette and to best serving the needs of our customers. There are many agents out there who are working part time at real estate. They spend all of their time prospecting for their next client. We are committed to serving our clients and achieving 100% satisfaction. This will result in our clients recommending our services to their family and friends. This gives us a constant flow of business and allows us to concentrate on our clients rather than having to prospect for new business.